Contact Us

If you need assistance with an order, have a question about our store, or need help with a return or delivery, the Kujinon support team is available to help.

We review each message individually so we can address the matter properly rather than sending a generic response. When contacting us about an existing order, please include your order number if available. This helps us identify the correct order and provide an answer without unnecessary delays.

Customer support is available Monday through Friday. We aim to respond within 48 business hours. Please keep in mind that response times can occasionally be extended during holidays, busy periods, or when we receive a larger number of requests than usual.

If you are unsure where to start or simply need clarification about something, feel free to contact us. We will review your request and provide the information you need.

Thank you for contacting Kujinon. We appreciate your time and will do our best to assist you as promptly as possible.